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The Art of Appreciation

“Make the other person feel important – and do it sincerely. Give honest and sincere appreciation”

Dale Carnegie

I came across this certificate of appreciation template while organizing a project success lunch for my project team a few months ago.

This certificate was printed out on quality paper with individual project team member’s name on it. It was given to each of the project team members during the celebration lunch as a token of gratitude for their hard work.

When I walk into the offices of the project team members, the first thing catches my eyes is this certificate. I noticed the certificate is always placed at a spot that catches every visitor’s attention.

As Dale Carnegie points out in How to Win Friends & Influence People, we all want to feel important. We want to be recognized for our talent and our work. Being recognized makes us feel good. Being recognized makes us feel our contribution to a project is worth while. Being recognized makes us feel our help makes a difference.

Find an opportunity this week to e-mail a colleague a thank you e-mail on a job well done, on an informative presentation, or on completing a project task on time. Your act of appreciation will undoubtedly brighten someone’s day.

The Art of War

“A victorious army first wins and seeks battle; a defeated army first battles and then seeks victory.”
– Sun Tzu

The Art of War is an ancient Chinese military strategy written by Sun Tzu over 2,000 years ago. It is wildly recognized as one of the oldest and most successful books on military tactics. The Art of War has been applied to military applications, corporate politics, and corporate strategy in the modern world.

Recently, in preparing a business presentation to a panel of 15 executive management, in order to build up the mental strength and clarity that I needed on the day of the presentation, I began to read Sun Tzu daily two weeks prior to the actual presentation. (Note: I have read Sun Tzu many, many times prior to this reading. I have always loved this powerful and ancient text. I am amazed how relevant the principles of Sun Tzu’s philosophy apply to the business world.)

Sun Tzu says a victorious warrior knows he has already won the battle prior engaging himself in a battle. To apply this principle, besides practicing my presentation to the point I knew it inside out, I visualized I had already delivered this presentation successfully. In my visualization, I confidently set up my laptop and projector. I explained each PowerPoint slide with clarity. I answered questions from the panel with poise and grace. I thanked the panel with gratitude. I efficiently disconnected my laptop from the projector at the end of the presentation. I walked off from the front of the room with ease.

Thanks to Sun Tzu’s teaching. The presentation went well. I highly recommend this book. May you gain abundant career insight from reading this book.

Short List of Project Management Tips

Show sincere appreciation.

What rewards can you give team members in appreciation of a job well done?
Do not forget to show them your appreciation.

RMC Tip of The Day

Master listening.

Masterful communicators have learned that building a comfortable rapport is finding the divine balance between speaking and listening. Most people are too intent on speaking. They don’t realize that the only way to get a true reading on another person is to listen to what they have to say. It sounds obvious. But listening often involves learning how to be silent and waiting for the other person to express his viewpoint. Silence often opens the door to active, fruitful conversation. In time, you’ll learn to be an empathetic listener.
Four Tips for Improving People Skills

Come with solutions, not just problems.

We have all heard the maxim, “There are no such things as problems, only opportunities.” This is a good rule to abide by, especially when meeting with your boss. Be clear on what you want from your boss such as advice, support, actions, or acceptance. Don’t just say you have a problem and toss the monkey.
2011 PMO Tips of The Week

Realize that shifting priorities are a fact of organizational life.

Priorities change constantly in any organization. New challenges arise that require a response from the organization and that response requires that resources be moved from one activity to another. In most instances, those resources come from projects that are as a result of the shift in emphasis no longer as important as they were yesterday.
Project Management Tips

Don’t take the situation too personally.

There is a real danger in getting too emotionally “invested” in your projects. When this happens, anything that negatively impacts the project – whether you can do anything about it or not – takes on a sinister aspect. You must accept that there will always be things that will impact your projects over which you have little or no control. When these occur, you can only react as best you can with the good of the project as your primary aim.
Project Management Tips

Introducing Beyond Career Success

Beyond Career Success is dedicated to help as many people as possible to achieve career success.

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